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April 28, 2026

How a Personal Injury Settlement Works in Florida

Florida Personal Injury Settlement Process Explained

You’ve been hurt in an accident that wasn’t your fault. The bills are piling up, you may be missing work, and every call from the insurance company feels like a trap. You’re right to be wary. They have a strategy to pay you as little as possible. This is where you start fighting back. Understanding the Florida personal injury settlement process is your most powerful tool. Whether you were in a truck accident or a head-on collision, knowing the rules about settlement releases and lien obligations is crucial. This guide gives you the clear steps you need to protect your rights.

As someone who has been through a serious personal injury myself, I understand exactly how overwhelming this moment feels. On January 19, 2016, I was rear-ended at 50 mph and pinned under a semi-truck. I needed spinal surgery and faced 13 months of disability. That experience is why I became a personal injury attorney and why I founded Injury LawStars with one mission: I Was You, Now I Represent You.

This guide walks you through the Florida personal injury settlement process step by step — so you know what to expect, what to avoid, and how to protect the full value of your claim.

Injured in Florida? Call us now for a free consultation: (407) 887-4690. We handle all cases on contingency — no fees unless we win.

How Does a Personal Injury Settlement Work in Florida?

Most personal injury cases in Florida follow a predictable path from injury to settlement check. Understanding each phase helps you make smart decisions and avoid the costly mistakes that can reduce your compensation.

Here is the high-level roadmap:

  1. Seek immediate medical treatment
  2. Consult a personal injury attorney
  3. Investigation and evidence gathering
  4. Medical treatment and maximum medical improvement (MMI)
  5. Calculating total damages
  6. Sending a demand letter to the insurance company
  7. Settlement negotiations
  8. Resolution: settlement agreement or lawsuit filing
  9. Receiving your settlement funds

Not every case hits every step, and some cases move faster than others. But knowing the full process gives you the foundation to navigate it confidently.

Step 1: Why You Must See a Doctor Right Away

Your health is the first priority. It is also the foundation of your legal case.

In Florida, you have just 14 days after a car accident to seek medical treatment in order to preserve your Personal Injury Protection (PIP) benefits. PIP pays up to $10,000 of your initial medical costs regardless of fault, but only if you act within that window. Missing this deadline can jeopardize both your insurance benefits and your ability to build a strong case.

Even if your pain feels minor, see a doctor right away. Injuries like whiplash, soft-tissue damage, and traumatic brain injuries often do not show their full severity for days or weeks. A gap in treatment gives insurance companies ammunition to argue your injuries were not serious — or were caused by something else entirely.

Consistent, documented medical care is one of the most powerful tools you have in any personal injury claim.

Step 2: Find the Right Florida Personal Injury Attorney

The second call you make after calling 911 should be to a personal injury attorney. Insurance companies have teams of adjusters and lawyers whose sole job is to minimize your payout. You deserve someone in your corner with equal expertise and no incentive to settle quickly at your expense.

At Injury LawStars, we offer free consultations with no obligation. We will evaluate your case, explain your rights under Florida law, and tell you honestly what your claim may be worth. If we take your case, we work on a contingency fee basis — meaning you pay nothing unless we recover money for you.

Call (407) 887-4690 or contact us online to schedule your free case review today.

How a Lawyer Impacts Your Payout

So, does hiring a lawyer actually make a difference in your settlement? The data says yes, overwhelmingly. Research shows that about 91% of personal injury victims who hire an attorney receive a payout. An experienced lawyer does more than just file paperwork; they level the playing field against insurance companies. They know how to properly calculate your claim’s full value, from medical bills to pain and suffering, ensuring you don’t accept a lowball offer. They handle the investigation, evidence gathering, and tough negotiations so you can focus on your recovery. Having a professional on your side signals to the insurer that you’re serious about getting fair compensation for your personal injury.

Step 3: Building Your Case with Strong Evidence

Once you retain an attorney, the investigation begins. Your legal team will work to gather and preserve the evidence needed to prove liability and damages, including:

  • Police accident reports — official documentation of how the accident occurred and any citations issued
  • Witness statements — accounts from bystanders, passengers, or others who observed the incident
  • Photographs and video — accident scene, vehicle damage, road conditions, and your injuries
  • Medical records — diagnosis, treatment plans, prescriptions, and physician notes
  • Employment records — pay stubs, time-off records, and employer statements documenting lost income
  • Expert witnesses — accident reconstruction specialists, medical professionals, or economic experts when needed

Time is critical. Evidence can disappear — surveillance footage gets overwritten, witnesses’ memories fade, and physical evidence is altered or destroyed. Acting promptly protects the integrity of your claim.

Addressing Pre-Existing Conditions

Let’s talk about a common worry: what if you already had a health issue before the accident? Insurance companies often use pre-existing conditions as an excuse to pay less. They might argue your pain isn’t from the crash, but from an old back problem or a previous injury. Florida law, however, has a principle that protects you. It essentially says a negligent party must take the victim as they find them. This means if the accident made your old condition worse, the at-fault party is responsible for that aggravation. The key is to be completely upfront with your doctors and your attorney about your medical history so we can build a case that clearly separates your prior health from the new harm caused by the truck accident or other incident.

Step 4: What Is Maximum Medical Improvement and Why It Matters

Your attorney will typically advise you to wait until you have reached Maximum Medical Improvement (MMI) before sending a demand letter to the insurance company. MMI is the point at which your doctor determines your condition has stabilized — you have either fully recovered or reached a plateau where further significant improvement is unlikely.

Why wait? Because settling before MMI means settling before you know the full extent of your injuries. If complications arise later, you generally cannot go back and ask for more money once you have signed a settlement release. Patience at this stage can mean significantly higher compensation.

In cases involving catastrophic injuries — such as spinal cord injuries, traumatic brain injuries, or permanent disabilities — your attorneys will work with medical experts to project lifetime care costs before any demand is made.

Step 5: Adding Up Your Damages: What’s Your Case Worth?

Before sending a demand, your attorney calculates the full value of your claim. Florida personal injury victims can recover two categories of damages:

Calculating Your Financial Losses (Economic Damages)

These are quantifiable financial losses with hard numbers:

  • Past and future medical expenses (hospitalization, surgery, physical therapy, medications)
  • Lost wages and reduced earning capacity
  • Property damage (vehicle repair or replacement)
  • Out-of-pocket expenses (transportation to medical appointments, home care, medical equipment)

Valuing Your Pain and Suffering (Non-Economic Damages)

These are real but harder to quantify:

  • Pain and suffering
  • Emotional distress and mental anguish
  • Loss of enjoyment of life
  • Loss of consortium (impact on your relationship with a spouse or family)
  • Disfigurement or permanent disability

Florida’s 2023 tort reform law changed the comparative negligence rules. Under the current modified comparative negligence standard, you can recover damages only if you are 50% or less at fault. If you are found more than 50% at fault, you recover nothing. If you are 30% at fault, your compensation is reduced by 30%. This makes it more important than ever to work with an experienced attorney who can effectively establish the other party’s liability.

What Qualifies as Pain and Suffering?

Pain and suffering is a legal term for the total human cost of an injury—everything beyond the stack of bills. It acknowledges that the harm you’ve endured is more than just financial. This includes the physical pain, like the sharp, persistent ache from injuries sustained in a truck accident or the chronic headaches that follow a concussion. It also covers the emotional and mental fallout: the anxiety you feel getting back in a car, the stress of an uncertain future, and the frustration of not being able to do what you once could. It’s compensation for the loss of enjoyment in life, whether that means you can no longer play golf in The Villages, coach your kid’s soccer team in Ocala, or simply enjoy a day without pain.

The Multiplier Method

One of the most common ways to put a number on these non-financial losses is the multiplier method. It’s a straightforward approach that provides a starting point for negotiations. First, your attorney will add up all your economic damages—every dollar you lost from medical bills, physical therapy, and missed paychecks. Then, that total is multiplied by a number, usually between 1.5 and 5. A lower multiplier (1.5-2) is typical for minor injuries that heal quickly, while a higher multiplier (4-5) is reserved for severe, life-altering, or permanent injuries. For example, if your economic damages are $50,000 and your injuries warrant a multiplier of 3, the pain and suffering portion of your claim would be valued at $150,000.

The Per Diem Method

Another way to calculate these damages is the “per diem” method, which translates to “per day.” This strategy assigns a daily dollar amount for every day you suffer from your injuries, starting from the accident date until you reach what doctors call maximum medical improvement. The daily rate is often based on what you would have earned at your job, working from the idea that enduring your injuries is at least as demanding as a day of work. If you earned $200 per day and your recovery took 150 days, your pain and suffering could be calculated at $30,000. This method is often most persuasive for injuries that have a clear and finite recovery timeline.

How to Document Your Pain and Suffering

Since you can’t produce a receipt for anguish, proving pain and suffering requires you to show, not just tell, how the injury has impacted you. Consistent documentation is your most powerful tool. Keep a simple daily journal to track your pain levels, mood, and limitations. Take photos and videos of your injuries over time. Ask friends and family in your community, whether in Clermont or Mount Dora, to write down their observations of how your life has changed. If you’re struggling emotionally, seeking help from a therapist not only supports your well-being but also creates a professional record of your mental distress. For catastrophic cases involving something like a brain injury, this detailed evidence is absolutely essential to building a compelling case.

What is a Typical Settlement Amount?

It’s the question on nearly everyone’s mind: “What is my case actually worth?” While there’s no magic number, many personal injury cases settle for amounts between $10,000 and $100,000. This is just a broad range, however, and the value of your claim depends entirely on your unique situation. The most important factors include the severity of your injuries, the total of your medical bills and lost income, and the at-fault party’s degree of negligence. A claim involving a serious truck accident on I-75 in Marion County will be valued very differently from a minor collision in a parking lot in The Villages. The only way to get a true sense of your case’s potential value is to have a skilled attorney evaluate all the facts.

Understanding Loss of Consortium Claims

A serious injury doesn’t just harm you; it can profoundly affect your closest relationships. This is where a “loss of consortium” claim becomes relevant. In Florida, this is a claim that your spouse can file to seek compensation for the loss of companionship, support, affection, and intimacy that has resulted from your injuries. If your accident has left you unable to contribute to your household, be an active partner, or enjoy the life you once shared, your spouse has suffered a tangible loss. This claim acknowledges that an accident’s consequences ripple outward, impacting the family unit. It is a critical part of seeking full justice, especially in cases involving catastrophic injuries or wrongful death.

Step 6: Making Your Official Demand for Compensation

Once your attorney has a complete picture of your damages and you have reached MMI, they will send a formal demand letter to the at-fault party’s insurance company. This document:

  • Describes the accident and establishes the other party’s liability
  • Details your injuries, treatment, and prognosis
  • Itemizes your economic and non-economic damages
  • States a specific settlement amount you are willing to accept
  • Sets a deadline for the insurer to respond

The demand letter is not an ultimatum — it is the opening of negotiations. The figure in a demand letter is typically set above your target settlement to create room to negotiate downward while still reaching fair compensation.

Step 7: Negotiating for a Fair Settlement

After receiving the demand letter, the insurance company will typically respond with an initial counteroffer — which is almost always far below what your claim is actually worth. This is standard practice. Insurers are trained to open low and apply pressure to settle quickly before you fully understand the value of your case.

Experienced negotiators on your side make a measurable difference. The back-and-forth negotiation phase may involve multiple rounds of offers and counteroffers. Your attorney will:

  • Push back against lowball offers with supporting documentation
  • Counter the insurer’s arguments about fault and damages
  • Keep you informed and help you evaluate each offer objectively
  • Recommend settlement when the offer reaches a fair value — or advise filing suit if it does not

In some cases, especially in complex personal injury cases involving truck accidents or disputed liability, both parties may agree to attend mediation — a structured process where a neutral third party helps facilitate an agreement. Mediation is required in most Florida personal injury lawsuits before trial.

How Insurance Companies Calculate Offers

Insurance adjusters don’t just guess what your claim is worth; they use specific formulas and software to produce an initial offer. This calculation starts with your concrete financial losses, like medical bills and lost wages, and then adds a multiplier for pain and suffering. However, their main objective is to protect their company’s bottom line, which means paying you as little as possible. The severity of your injury is the biggest factor in their math. A case involving a few months of physical therapy will be valued very differently than one requiring surgery for a traumatic brain injury. While many personal injury settlements range from $10,000 to $100,000, an insurer’s first offer is almost never their best. They are simply testing you to see if you’ll accept a quick, low payout out of desperation.

How the Stage of Your Claim Affects Negotiations

The value of your claim often increases the further it moves through the legal process. An offer made just days after your accident will look completely different from an offer made after your attorney has gathered all the evidence and is prepared to file a lawsuit. Insurers know that people without lawyers are more likely to accept a lowball offer, especially right after a car accident in a place like Ocala or The Villages, before they even know the full extent of their injuries. As your legal team builds a strong case, documents your medical journey to MMI, and shows they are ready for trial, the insurance company’s risk goes up. A well-prepared case is a much bigger threat than a new claim, which is why patience and strategic legal pressure are essential to getting the compensation you deserve.

Step 8: What if We Can’t Agree? Filing a Lawsuit

If negotiations fail to produce a fair settlement, your attorney will file a personal injury lawsuit in Florida civil court. Filing a lawsuit does not necessarily mean your case will go to trial — in fact, the vast majority of cases settle after filing and before a verdict. But filing makes clear that you are serious and can trigger more meaningful settlement discussions.

Florida’s statute of limitations for most personal injury cases is two years from the date of the accident (as amended in 2023). Missing this deadline means losing your right to sue entirely. Never wait until the deadline is approaching — earlier is always better.

The litigation process includes:

  • Discovery: Both sides exchange evidence, take depositions, and conduct written interrogatories
  • Pre-trial motions: Legal arguments about what evidence can be used and how the case should proceed
  • Mediation: A required step before most Florida personal injury trials
  • Trial: If no settlement is reached, a judge or jury decides the outcome

At Injury LawStars, our attorneys are experienced trial litigators — not just negotiators. Insurance companies know this, and it affects how they value your case. Learn more about how long a personal injury lawsuit takes in Florida.

Step 9: Getting Paid: How You Receive Your Settlement

Once a settlement is agreed upon, you will sign a settlement release — a legal document that ends your right to make further claims related to the accident in exchange for the agreed payment. Read this document carefully with your attorney before signing.

After the release is signed, the insurance company typically sends payment within 30 days. Your attorney will receive the funds in a trust account and then:

  1. Pay any outstanding medical liens (amounts owed to doctors or health insurers)
  2. Deduct attorney fees (contingency percentage) and case expenses
  3. Distribute the remaining balance to you

A skilled attorney will also negotiate medical liens on your behalf, often reducing what you owe to providers and increasing your net recovery. This is a step that many clients underestimate — medical lien negotiation can add thousands of dollars to your final payout.

Understanding Attorney’s Fees and Costs

One of the biggest worries after an accident is how to afford a lawyer. That’s why most personal injury firms, including Injury LawStars, work on a contingency fee basis. This means you pay absolutely nothing upfront. We only get paid if we successfully win your case. The fee is a pre-agreed percentage of the settlement, which in Florida is typically 33.3% if your case settles before a lawsuit is filed. If litigation becomes necessary, this may increase to 40% to cover the additional work and risk. Your attorney also covers all case costs—like filing fees, medical record requests, and expert witness fees—and is reimbursed from the settlement. This structure ensures everyone has access to expert legal representation, no matter their financial situation.

A Sample Settlement Breakdown

It’s helpful to see how the numbers work in a real-world scenario. Let’s say you agree to a $50,000 settlement for your injuries. Your final check isn’t for the full amount, because fees and costs must be paid first. Here’s a sample breakdown to give you a clearer picture:

  • Gross Settlement: $50,000
  • Attorney’s Fee (33.3%): -$16,650
  • Case Costs (e.g., filing fees, records): -$1,500
  • Medical Liens (paid to doctors/hospitals): -$10,000
  • Your Net Recovery: $21,850

Of course, every case is unique, and these figures are just an example. A trustworthy attorney will always provide a detailed settlement statement so you can see exactly where every dollar is going before you receive your check.

Other Deductions from Your Settlement

Besides attorney fees and case costs, the largest deductions are usually medical liens. A lien is simply a legal claim on your settlement from a provider who treated your injuries. This can include hospitals, surgeons, physical therapists, or even your own health insurance company (like Medicare or Medicaid) seeking reimbursement for the bills they paid. A critical part of your attorney’s job is to negotiate these liens down. For instance, we often persuade medical providers to reduce their final bills, which directly increases the amount of money you take home. In some situations, government debts or back child support can also be deducted from a settlement, but your lawyer will clarify if any of these apply to your specific case.

A Warning About Settlement Advance Loans

When you’re injured and out of work, the financial pressure can feel immense. Companies offering “settlement advance loans” or “lawsuit loans” know this and often target accident victims. They offer you a portion of your expected settlement money upfront. While it might seem like a lifeline when bills are piling up, this is an incredibly expensive option. These loans come with sky-high interest rates and fees that can eat up a huge chunk of your final settlement. Before you ever consider one of these loans, please talk to your attorney. We can help you understand the true cost and explore better options to manage your finances while your case is pending. Your long-term financial recovery is just as important as your physical one.

How Florida Laws Can Impact Your Settlement

Florida has several unique laws that directly shape how personal injury claims are handled:

  • No-Fault Insurance (PIP): Florida requires all drivers to carry Personal Injury Protection coverage. PIP pays your initial medical bills regardless of fault — but it does not compensate you for pain and suffering. You can step outside the no-fault system and pursue a tort claim only when injuries meet a threshold of permanence or severity.
  • Modified Comparative Negligence: As of March 2023, Florida switched from pure comparative negligence (where you could recover even if 99% at fault) to modified comparative negligence (barring recovery if you are more than 50% at fault).
  • Two-Year Statute of Limitations: You have two years from the date of injury to file a personal injury lawsuit in Florida (changed from four years in 2023).
  • Caps on Damages: Florida generally does not cap economic damages in personal injury cases. Non-economic damage caps that previously applied to medical malpractice cases were struck down. However, punitive damages are capped at three times the compensatory damages or $500,000, whichever is greater.

How Long Will My Florida Personal Injury Settlement Take?

There is no single answer — it depends on the complexity of the case, the severity of your injuries, and how the insurance company responds. As a general guide:

  • Minor injuries, clear liability: 3–6 months
  • Moderate injuries, cooperative insurer: 6–12 months
  • Serious injuries, disputed liability: 12–24 months
  • Catastrophic injuries or litigation required: 2–4 years or more

Rushing a settlement usually means leaving money on the table. Settling before reaching MMI, before all damages are documented, or under pressure from an aggressive adjuster almost always results in less compensation than you deserve.

Are Personal Injury Settlements Taxable in Florida?

After the long and often stressful process of fighting for fair compensation, the last thing you want is an unexpected tax bill eating into your recovery. It’s a question we hear all the time: “Do I have to pay taxes on my personal injury settlement?” The answer is, “It depends.” While Florida’s lack of a state income tax is a relief, federal tax laws still apply. The good news is that the IRS generally does not tax the portion of a settlement meant to compensate you for physical injuries. However, understanding which parts of your settlement are taxable and which are not is crucial for protecting your financial future and ensuring there are no surprises come tax season.

What the IRS Says About Settlement Taxes

The Internal Revenue Service (IRS) operates on a simple principle: all income is considered taxable unless a specific law creates an exception. This broad rule means that, by default, money received from a lawsuit or settlement is viewed as income. But don’t let that initial thought cause you any stress. The most important part of the tax code for injury victims is the major exception it provides for personal injury cases. The law recognizes that compensation for physical harm isn’t a windfall or a profit; it’s money intended to help restore what was taken from you. This is where the specifics of your injuries and the language in your settlement agreement become incredibly important.

Taxable vs. Non-Taxable Portions of a Settlement

The key to understanding settlement taxes lies in how the money is categorized. The portion of your settlement that is for personal physical injuries or physical sickness is generally not taxable. This includes compensation for your medical bills, future care costs, and the physical pain and suffering you endured. However, other parts of a settlement are often taxable. For example, any amount awarded for lost wages is taxable because those wages would have been taxed if you had been able to work. Punitive damages, which are meant to punish the at-fault party rather than compensate you, are also considered taxable income. Compensation for emotional distress is only tax-free if it stems directly from a physical injury.

Understanding IRS Form 1099

After your case settles, you may receive a Form 1099 from the at-fault party’s insurance company. This form is used to report payments to the IRS. Seeing one in your mailbox can be alarming, but it doesn’t automatically mean your entire settlement is taxable. It is simply the payer’s official record of the transaction. This is another reason why having a detailed settlement agreement is vital. At Injury LawStars, we work to structure your settlement documents to clearly allocate the funds between non-taxable damages (like medical costs) and taxable damages (like lost wages). We always recommend discussing your settlement with a qualified tax professional to ensure you comply with all IRS guidelines and protect your recovery.

Avoid These Mistakes That Could Hurt Your Settlement

After handling hundreds of Florida personal injury cases, we have seen the same costly mistakes over and over:

  • Giving a recorded statement to the insurance company before consulting an attorney — adjusters are trained to use your own words against you
  • Accepting the first offer — initial offers are almost always far below fair value
  • Delaying medical treatment — gaps in care are one of the most effective tools insurers use to undervalue claims
  • Posting on social media — photos, check-ins, or activity updates can be used as evidence against you
  • Signing a release without understanding it — once signed, you cannot seek additional compensation
  • Waiting too long to call an attorney — early investigation preserves critical evidence

How Injury LawStars Can Help Your Florida Injury Case

We are not a mill. We are a boutique firm that gives every client the personalized attention their case deserves. Our founder, Attorney Katie Miller, was seriously injured in the same kind of accidents she now handles — rear-end collisions, semi-truck crashes, spinal injuries. She knows what you are going through, not just professionally but personally.

Here is what sets us apart:

  • $45 million recovered for clients across Florida
  • Direct attorney access — not just paralegals and assistants
  • No fees unless we win — zero financial risk to you
  • Free consultations, 24/7 availability
  • Statewide Florida coverage across 25+ cities

Whether you were hurt in a car accident, a truck accident, a slip and fall, or any other accident caused by someone else’s negligence, we are ready to fight for the full compensation you deserve.

Do not let the insurance company dictate the value of your life. Call Injury LawStars today at (407) 887-4690 for your free, no-obligation consultation. We answer 24/7.

Frequently Asked Questions About the Florida Personal Injury Settlement Process

What’s the Timeline for a Florida Injury Settlement?

Most Florida personal injury settlements resolve within 6–18 months when liability is clear. Cases involving serious injuries, disputed fault, or litigation can take 2–4 years. Florida’s two-year statute of limitations (for most injury types) means you must act quickly to preserve your rights.

What’s the First Thing I Should Do After an Accident?

The first step is getting medical treatment for your injuries. Your health comes first, and medical records documenting your injuries are essential evidence. After seeking care, consult a personal injury attorney who can investigate the accident, calculate your damages, and handle all communication with insurance companies.

How Is Fault Determined in Florida?

Florida follows a modified comparative negligence rule (as of 2023). If you are found more than 50% at fault for an accident, you cannot recover damages. If you are 50% or less at fault, your compensation is reduced by your percentage of fault. For example, if your damages are $100,000 and you are 20% at fault, you would recover $80,000.

Is It Likely My Case Will Go to Trial?

The majority of Florida personal injury cases — roughly 95% — are resolved through settlement before trial. However, if the insurance company refuses to offer fair compensation, filing a lawsuit and proceeding to trial may be necessary. Having an experienced trial attorney strengthens your negotiating position significantly.

What Kind of Compensation Can I Receive?

In a Florida personal injury settlement, you may recover economic damages (medical bills, lost wages, future medical costs, property damage) and non-economic damages (pain and suffering, emotional distress, loss of enjoyment of life). In rare cases involving egregious conduct, punitive damages may also be available.

Ready to understand what your case is worth? Call (407) 887-4690 or fill out our online form to speak with Attorney Katie Miller — free of charge, with no obligation.

Key Takeaways

  • Act Quickly to Protect Your Rights: In Florida, you have only 14 days to see a doctor to use your PIP benefits. Contacting an attorney immediately after prevents insurers from using your own words against you.
  • Don’t Settle Before You’re Healed: Accepting an early offer is a mistake. You should wait until you reach Maximum Medical Improvement (MMI) so you know the full financial cost of your injuries, including any future care.
  • A Fair Settlement Covers More Than Just Bills: Your compensation should include not only medical expenses and lost wages but also pain and suffering. A skilled attorney calculates this total value and negotiates down medical liens, putting more money in your pocket.

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Attorney Katie Miller - Managing Partner at Injury LawStars

About the Author

Katie Miller, Esq.

Managing Partner · Injury LawStars

Attorney Katie Miller was once an injury victim herself. After a car accident in 2016 that required spinal surgery and a 13-month recovery, she turned her experience into a mission: fighting for people who are hurting. With 17+ years of legal experience and over \$45 million recovered for clients, Katie brings both professional expertise and personal understanding to every case.